Office Assistant
About the Role
We are seeking an organised, proactive and enthusiastic Office Assistant to support the smooth running of our Head Office operations.
This is a varied and fast-paced role covering wholesale and retail order processing, general administration, and day-to-day communication with customers and internal teams.
You will report directly to the Office Supervisor and play a key role in ensuring the efficient running of daily office and production processes.
Key Responsibilities
- Processing daily wholesale and retail orders using Cybake, in-house system
• Handling incoming calls from wholesale customers and bakery shops
• Supporting end-of-day production planning for bakery operations and delivery rounds
• Liaising with customers and shop teams regarding orders, shortages and queries
• Supporting new wholesale customer enquiries and onboarding
• Communicating daily with bakers, drivers, retail teams and management
• Recording daily shop and wholesale takings
• Ordering and managing office, bakery and shop stationery supplies
• General administrative support across the business as required
• Product sampling of new bakery lines prior to launch
What We’re Looking For
- Strong organisational and time management skills
• Confident communicator with a professional telephone manner
• Able to work well under pressure in a busy environment
• Proactive, flexible, and happy to take ownership of tasks
• Team player with a positive and helpful approach
• Comfortable working independently when required
• Good numeracy and literacy skills
• Fluent written and spoken English essential
• Competent in Microsoft Word and Excel
• Previous office administration experience desirable
Hours of Work
32 hours per week, Monday to Friday, with alternative Saturday morning cover:
- Monday: 9:00am – 5:00pm
• Tuesday: 9:00am – 2:00pm
• Wednesday: 9:00am – 2:00pm
• Thursday: 9:00am – 3:00pm
• Friday: 9:00am – 5:00pm
• Alternative Saturdays: 8:00am – 10:00am (time back given on Monday mornings)
Benefits
- On-site parking
• Social events
• Cycle to work scheme
• Free bread allowance
• 50% staff discount on Cavan Bakery products
• Workplace pension scheme
• Birthday cake box
• Free lunch whilst on shift
• 24/7 Employee Assistance Programme (confidential support helpline)
‘Inclusion & Diversity’
At Cavan Bakery we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us, and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey.’
